Billing help

Your plan. Your choice.

How to cancel renewal, get help with a payment, or request a refund.

Cancel future renewal

Sign in, open Billing & plan, and use the secure billing portal to cancel monthly Pro renewal. Paid access continues through the confirmed paid-through date shown in your account, then your account returns to Free. Lifetime Pro is a one-time purchase and does not renew. Failed, refunded or reversed payments can affect access earlier.

Your links stay yours

Cancelling does not delete your links or account. Existing passwords and expiry dates still apply, and you can remove those restrictions without resubscribing. Free accounts have ads and the Free reporting window.

Request a refund or report a billing problem

Email zehntechnology@gmail.com from your account email. Include your payment or subscription reference, the charge date, and what went wrong. Do not send full card details. We review requests with the payment provider; submitting a request is not an automatic refund approval.

What happens next

We will explain the outcome and any effect on paid access. Approved refunds return through the payment provider; the time to appear depends on the payment method and financial institution. Cancellation alone does not refund prior charges. Any mandatory refund or cancellation rights under applicable law remain unaffected.